1. Information We Collect

Running SEO tools means we need certain information to make things work properly. Here's what we gather and why it matters.

Information You Provide Directly

When you sign up for Wulandro or use our services, you share information with us voluntarily. This includes:

• Your name, email address, and contact details when creating an account
• Payment information processed through our secure payment partners
• Website URLs and domain information you want to analyse
• Support tickets and correspondence when you reach out for help
• Profile preferences and settings you configure

Automatically Collected Data

Our systems collect technical information to keep services running smoothly:

• IP addresses and browser information for security purposes
• Device type and operating system details
• Usage patterns and feature interactions within our platform
• Performance data about tool speed and reliability
• Cookie data for maintaining sessions and preferences

SEO Analysis Data

Because we're an SEO platform, we collect website performance data you authorize us to analyse. This includes crawl data, keyword rankings, backlink profiles, and technical audit results for domains you connect to your account.

2. How We Use Your Information

We're not in the business of selling data. Everything we collect serves specific purposes related to providing and improving our SEO services.

We occasionally send product updates and educational content, but you can opt out anytime. We won't bombard you with marketing emails if that's not your thing.

3. Data Sharing and Third Parties

We work with select partners to deliver our services, but we're careful about who gets access to what.

Service Providers We Work With

1. Payment processors that handle billing securely (they never share full payment details with us)
2. Cloud hosting providers that store data in secure, encrypted environments
3. Email service providers that help us send notifications and support messages
4. Analytics platforms that give us aggregated insights about platform usage
5. Customer support tools that help us respond to your questions efficiently

Legal Requirements

Sometimes we're legally required to share information with authorities. This only happens when we receive valid legal requests, such as court orders or regulatory inquiries. We'll notify you if legally permitted to do so.

4. Your Privacy Rights

Under UK data protection laws, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, just email our support team at [email protected]. We'll respond within 30 days, usually much sooner.

5. Data Security and Protection

Security isn't just a checkbox for us. We've built multiple layers of protection into our infrastructure.

Technical Security Measures

• End-to-end encryption for data transmission using industry-standard TLS protocols
• Encrypted storage for sensitive information at rest in our databases
• Regular security audits and penetration testing by external specialists
• Multi-factor authentication available for all user accounts
• Automated backup systems with secure off-site storage
• Access controls limiting who on our team can view user data

Operational Security

Our staff receives regular security training. We maintain strict internal policies about data access and handling. Only essential team members can view personal information, and all access is logged and monitored.

That said, no system is completely invulnerable. If we ever experience a data breach affecting your information, we'll notify you promptly and explain what happened and what we're doing about it.

6. Data Retention Periods

We don't keep your data forever. Here's how long different types of information stick around:

When retention periods expire, we securely delete or anonymize the data so it can't be traced back to you.

7. Cookies and Tracking

We use cookies to keep the platform functional and improve your experience. Here's what's happening behind the scenes.

Essential Cookies

These are necessary for the platform to work. They handle your login session, remember your preferences, and keep things secure. You can't disable these without breaking core functionality.

Analytics Cookies

We use analytics to understand how people use Wulandro. This helps us fix problems and build better features. These cookies collect aggregated data – we're not tracking your personal browsing habits across the internet.

Managing Cookie Preferences

You can control non-essential cookies through your account settings or browser preferences. Most browsers let you block or delete cookies, though this might affect how well certain features work.

8. International Data Transfers

While we're based in the United Kingdom and primarily operate here, some of our service providers use servers in other countries.

When your data moves outside the UK or EEA, we ensure adequate protections are in place through standard contractual clauses approved by UK and EU authorities. Our hosting partners maintain certifications demonstrating appropriate security standards.

You have the right to request details about where your data is stored and processed. We're happy to provide this information if you need it.

9. Children's Privacy

Wulandro is a business tool not intended for children under 16. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

10. Changes to This Policy

We update this privacy policy occasionally to reflect new features, legal requirements, or feedback from users. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.

The "Last Updated" date at the top tells you when the most recent changes took effect. We encourage you to review this policy periodically, especially if you're concerned about how your information is handled.

11. Regulatory Oversight

We operate under UK data protection legislation, specifically the UK GDPR and Data Protection Act 2018. The Information Commissioner's Office (ICO) is the supervisory authority overseeing our data practices.

If you're not satisfied with how we handle a privacy concern, you have the right to lodge a complaint with the ICO. Their website is ico.org.uk, and they provide guidance on the complaint process.

That said, we'd appreciate the chance to resolve any issues directly with you first. Most concerns can be addressed quickly through conversation.